Terms & Conditions

Must have a copy of your state tax resale certificate and current business license

1. The minimum order is $200.00.

2. All prices are subject to change without notice and we are not responsible for typographical errors.

3. Prices and images are subject to change without notice.

4. Pricing is FOB our warehouse in Lombard, IL.


  1. Your shipping/handling fee is determined by the package’s weight , number of boxes and destination. Value is also determined for insurance purposes only. Some orders are shipped in multiple packages.
  2. Unless otherwise specified, all shipments are sent UPS Ground Service. UPS Expedited services are available upon request for a fee.
  3. Free Shipping will be provided for shipments above $500 (Business addresses only) going to the following states unless otherwise specified IL, IN, KY, WI, MI, OH, TN, IA, MO, PA, FL, NC, SC. All additional states will be provided with half off on shipping with $500 or more in purchase.
    • No additional fees are charged except rates provided by UPS.
    • Service charge of $13 will be applied to all C.O.D shipments.
    • We do not ship to APO/FPO, P.O Box addresses.
    • For All shipment to overseas customers are responsible for taxes and custom duties.


  1. We accept all major credit cards (VISA, MASTER CARD, AMERICAN EXPRESS, DISCOVER)
    • A credit card Authorization form must be signed and on file prior to shipping any order.
      (Download HERE)


  1. All return merchandise must be notified within 24-48 hours of order receipt and must be accompanied by RMA (Return Merchandise Authorization) number. To obtain a RMA number email us info@silverlinewholesale.com or call us at 1 (855) LIKE-SWI.
    No credit card, check or bank refunds will be issued, items may be exchanged or you will receive store credit on your next purchase.
  2. Merchandise having a manufacturer’s defect will be accepted for replacement or credit. Misused or improperly cared for products will not be accepted.
  3. PACKAGING, Refused and Return Items Instruction:
    • Send your return package back to Silverline Wholesale, Inc. via the Post Office, UPS or other service. (We are not responsible for non receipt of returned merchandise.)
    • Include name, Order number, copy of invoice, and Item number(s) of enclosed merchandise.
    • Utilize the original packaging if possible and completely remove or cover the original shipping label.
      (Please use a padded envelope or box if original shipping materials are not reusable. Items received damaged, unsealed or not in new condition will not be honored.)
    • Refused Items : If its fault of Silverline Wholesale, Inc., you will be fully credited and or items will be reshipped at our expense. On all other refused orders, the customer will be charged a 10% restocking fee plus all freight charges. If the customer wants the order reshipped, the freight charges will be added. Only manufacturer defects or items with concealed damages as a result of the shipping will be authorized for a return. The merchandise returned must be in the original packaging and free of all customer's marking and tags.
  4. Keep your shipping receipt until you have received exchanged item.

Release, Assumption of Risk, Waiver of Liability, and Indemnity Agreement

By purchasing any item sold by Silverline Wholesale, Inc., the buyer expressly warrants that he/she is in compliance with all applicable Federal, State, and Local laws and regulations regarding the purchase, ownership, and use of the item. It shall be the buyers’ responsibility to comply with all Federal, State, and Local laws governing the sale of any items listed, illustrated or sold. The buyer expressly agrees to indemnify and hold harmless Silverline Wholesale, Inc. for all claims resulting directly or indirectly from the purchase, ownership, or use of the item in violation of applicable Federal, State, and Local laws or regulations.